📦 Shipping & Delivery Policy

Reliable camera delivery across Kenya with fast shipping, fair rates, and real-time tracking. Same-day service available in Nairobi.

Fast. Reliable. Nationwide Delivery for All Your Photography Gear.

Welcome to Camera Stuff Kenya, your trusted camera store in Nairobi and across Kenya. Whether you’re a beginner, a professional photographer, or a content creator shopping for cameras, lenses, binoculars, or accessories — we make sure your order reaches you quickly and securely.

We deliver locally, nationwide, and across East Africa with clear timelines, affordable rates, and dependable courier partners.


Where We Deliver

We deliver everywhere in Kenya and across East Africa, including:

Nairobi & Greater Nairobi

  • Fastest delivery options
  • Same-day or next-day delivery
  • Ideal for urgent orders like cameras, lenses, tripods, microphones, or accessories

Major Towns & Cities

Mombasa, Kisumu, Nakuru, Eldoret, Thika, Naivasha, Meru, Nyeri, Machakos, Kitale, and more.

Remote & Upcountry Areas

We ship to almost every part of Kenya through reliable courier networks such as Fargo Courier, G4S, Pick-Up Mtaani, and DHL.

East Africa (On Request)

Deliveries available to:
Uganda, Tanzania, Rwanda, South Sudan, Burundi, Somalia.
Quotes and timelines are provided upon request.


Delivery Timelines

Same-Day Delivery (Nairobi Only)

  • Orders confirmed before 12:00 PM
  • Delivered within 3–6 hours
  • Delivered via rider or same-day courier service

Next-Day Delivery

  • Major towns and cities
  • Orders confirmed before 3:00 PM

1–2 Working Days

  • For upcountry and remote locations
  • Time may vary depending on courier network and accessibility

No deliveries on Sundays or Public Holidays.


Shipping Fees

Free Delivery (Kenya-wide)

Orders above KES 10,000 qualify for FREE shipping.

Standard Shipping Rates

  • Nairobi: KES 250 – 1,000
  • Major Towns: KES 350 – 1,500
  • Remote Areas: KES 500 – 2,000

Same-Day / Express (Nairobi Only)

Flat rate: KES 350 – 1,000 depending on urgency & location.

Shipping fees auto-calculate at checkout.


Courier Partners

We only use trusted, reliable logistics companies:

  • Fargo Courier
  • G4S
  • Pick-Up Mtaani
  • DHL
  • Motorcycle riders for Nairobi express deliveries

You may request a preferred courier during checkout.


Order Processing & Cutoff Times

  • Processing time: 1–3 hours for in-stock items
  • Same-day cutoff: 12:00 PM
  • Next-day cutoff: 5:30 PM

We will notify you in case of delays due to weather, network issues, or peak seasons.


Order Tracking

Once dispatched, you’ll instantly receive:

  1. Tracking number
  2. SMS / WhatsApp updates
  3. Rider contact for Nairobi deliveries

If you need help at any time, our support team is available.


In-Store Pickup (Nairobi CBD)

Want to collect your item yourself? No problem.

  • Location: CBD, Nairobi
  • Ready within: 2–4 working hours
  • You’ll receive an SMS/WhatsApp notification
  • Bring your order number + valid ID

International Shipping (East Africa Region)

Available to:

Uganda • Tanzania • Rwanda • South Sudan • Burundi • Somalia

  • Delivery timeframe: 4–10 working days
  • Costs: Quoted individually based on weight and destination
  • Customs & Duties: Paid by the buyer

Need Help? Contact Us Anytime

Call/WhatsApp: +254 721 103 294
Email: info@camerastuffkenya.com
Business Hours: Mon–Sat | 8:30 AM – 6:30 PM


Thank you for choosing Camera Stuff Kenya, Camera Delivery in Kenya your trusted camera store in Nairobi for new and second-hand cameras, lenses, and accessories. Happy shooting! 📸✨